Career & Professional Employees Commission Presents:  Virtual Customer Service: Giving Your Best During the COVID 19 Pandemic

In today’s society of working remotely, customer service skills are still paramount. Any organization or business knows competition is fierce as the campaign goes to attract, recruit, and educate students, to our colleges; with the ultimate goals of graduating them. How we interact with them is key. This presentation will focus on the following:

Knowing your business
Being dedicated
Learn the definition for “Remote Perfect Customer Service”
Learn how to track your daily progress
Learn how to understand your customers’ needs

Presenter: Gregory Williams

If you missed this session you may download a video recording of the session here

If you would like a copy of the PowerPoint presentation, please use this link

 Webinar is worth 1- CCP Credit